Does this describe your company’s paper document workflow?

Claims Management

Rx: Omtool's answer to these challenges is document imaging at the point-of-service with the Image-In Direct Capture digital capture system and in the business office with Image-In Business.

These software applications are designed to support internal operations, improve revenue-cycle performance by allowing an unrestricted flow of essential information for timely billing of services and support of claims. As a result:

• Claims are paid more quickly
• Denials are reduced
• Off-site storage costs are reduced or eliminated
• Customer issues are handled more efficiently.

Registration: The account life cycle begins with the registration process. Capturing the correct information upfront decreases and/or eliminates denials and rework on the back end that leads to increased A/R days. Omtool's ADT e-Forms prompts the registrar to capture pertinent patient-related documents and signatures. These may include patient identification, insurance cards, payer authorization, electronic signature of consent, Medicare and other forms used to support the adjudication process.

• Workflow is automatically determined by unique patient type, insurance and/or specific departmental requirements.
• Each document is automatically indexed to the patient's "electronic folder" when the patient account and medical record numbers are automatically received from the host registration system.
• A rules-based capture sequence ensures each image is tagged with the appropriate document ID before it is submitted to the archive, eliminating manual intervention by the registrar.
• An additional benefit is the "Preview Mode" feature, which displays previously captured images, eliminating the need to scan duplicate documentation.
• Images are then immediately available for viewing by authorized users in the Business Office and throughout the organization.

Image-In™ Direct Capture

Image-In Business