HP Capture and Route v1.5.1 Readme

Product: HP CR v1.5.1
Release date: May 2017
Version: 052517 1545


Introduction

The HP Capture and Route (HP CR) v1.5.1 release includes the following new features:

This Readme also includes the following sections:


New Features

New FileBound Connector

The HP CR v1.5.1 release introduces the FileBound Connector for integration with FileBound by Upland. This connector supports all standard DMS connector features. With this connector, for example, you can scan documents to a FileBound project.

For documents that have been OCR'd, the system will automatically store the OCR'd text in the FileBound document's FullText property for search and indexing.

Installation and Configuration

Before adding and configuring the FileBound Connector, you must already have a FileBound project (with fields, dividers, and separators) configured.

To create and configure the FileBound Connector on the HP CR Server:

  1. Right-click Connectors in the console tree and select New HP Capture and Route connector for > FileBound. The Display Name page appears.

  2. FileBound on the Server appears as the default name. Accept this or type a friendly name for this connector in the Name text box and click Next.

  3. The Congratulations page appears. Click Finish.

  4. The Properties for FileBound on the Server page automatically opens. Enter a Rest EndPoint URL (the FileBound URL address) and the associated Username and Password.
    The FileBound Rest Endpoint URL  would come from your instance of FileBound.

  5. Click OK.

To set up the default profile for the FileBound Connector:

  1. In Properties for FileBound on the Server, go to the Advanced tab.

  2. In the Default Profile Information section click the Create button. The Create Default Profile screen appears.

  3. Select the Project of interest and click Next.

  4. Enter the appropriate File values and click Next.

  5. Select a Divider and/or Separator and click Finish.

    A default profile for the FileBound Connector now exists. This default profile can now be used by the Server Rules engine.
    For more information on configuring Rules, refer to the HP CR Administrator Online Help.

New Support for SQL Always On Availability Groups

The HP CR v1.5.1 release adds support for using the HP CR Server in a SQL Always On Availability Group environment.

Note: The relevant SQL Always On Group must be configured before installing the HP CR Server.

After installing the HP CR Server, the Server Administrator needs to update the database DSN entries to allow the configuration to work with SQL Always On functionality.

To configure the HP CR Server for SQL Always On:

  1. Complete the configuration of your SQL Always On Availability Group.

  2. Install HP CR, selecting the Primary SQL server for the database.

  3. To change the DSN settings for the Primary SQL server, navigate to this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Omtool\Genifax\Current Version\DSN

  1. Edit two sections of the DSN as follows:

For example:

Driver={SQL Server Native Client 11.0}; Server=TCP:TestAccuListner, 1433; Database=AccuRoute; Trusted_Connection=Yes

This change needs to be made on the following four DSN entries:

And depending on your configuration, this change may also need to be made for these DSN entries within the Administrator:

For more information about the HP CR Server installation process, refer to the HP CR v1.5.0 Server Installation Guide.

New Support for the SSL/TLS v1.2 Protocol

The HP CR v1.5.1 release provides support for using the SSL/TLS v1.2 Protocol.

To use TLS v1.2 in your environment, you will need to acquire a certificate with the appropriate signature algorithm. You will also need to enable TLS v1.2 on the HP CR Server and on the relevant HP devices.  You may also need to update relevant DSN entries on the HP CR Server.

Note: The HP CR v1.5.1 release supports SSL/TLS v1.2 only on Windows 2012 and 2016.

To enable TLS 1.2 on the HP CR Server:

If you were previously using TLS v1.0 or v1.1, when you are turning those off and selecting TLS v1.2 instead, you also need to edit the HP CR Server's DSN entries to point to the correct  SQL Server driver.

  1. To change the DSN settings for the SQL Server driver, navigate to this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Omtool\Genifax\Current Version\DSN

  1. Edit the Driver={SQL Server} section of the DSN to Driver={SQL Server Native Client 11.0}

For example:

Driver={SQL Server Native Client 11.0}; Server=TCP:TestAccuListner, 1433; Database=AccuRoute; Trusted_Connection=Yes

This change needs to be made on the following four DSN entries:

And depending on your configuration, this change may also need to be made for these DSN entries within the Administrator:

To enable TLS 1.2 on your HP device:

Sign in to the device via your browser and:

New Device Support

The HP CR v1.5.1 Embedded Device Client now supports the  following HP devices:

A3 LaserJet (FutureSmart 4)

HP LaserJet Managed MFP E72525/E72530/E72535 Series

HP LaserJet Managed MFP E82540/E82550/E82560 Series

HP Color LaserJet Managed MFP E77822/E77825/E77830 Series

HP Color LaserJet Managed MFP E87640/ E87650/E87660 Series

A4 LaserJet (FutureSmart 4)

HP Color LaserJet Enterprise MFP M681/M682 Series

HP LaserJet Enterprise MFP M631/M632/M633 Series

Note: The user experience with FutureSmart 4 devices will be consistent with previously released FutureSmart devices.


Installation Instructions

Consult the HP CR v1.5.0 Server Installation Guide for system requirements and step-by-step installation instructions. You can use this update to install HP CR v1.5.1 directly, without first installing v1.5.0.


Upgrade Instructions

HP Capture and Route v1.5.1 supports upgrading from HP CR v1.4.0 and v1.5.0 environments. Consult Appendix A in the HP CR v1.5.0 Server Installation Guide for system requirements and step-by-step upgrade instructions.

Note: Before upgrading, you need to disable the User Account Control (UAC), allowing the installation process to retain permissions in case a system reboot is required. The UAC needs to be re-enabled after the installation.

To disable the User Account Control:

  1. Go to the Control Panel > User Accounts > Change User Account Control Settings.

  2. In the User Account Control Settings, move the slider down to Never notify and click OK.

  3. Reboot your system, and then begin the HP CR upgrade installation.

  4. When the upgrade is complete, return the UAC to its original setting.

Also note: At the start of the HP CR v1.5.1 upgrade process, the system initially asks for the user service account and password before proceeding with the upgrade installation.

For a list of all documentation related to HP Capture and Route v1.5.1, including hardware, software and other client requirements, consult the HP Capture and Route Solution v1.5.0 documentation page.


Resolved Issues

The following issues were found during testing and are resolved in HP Capture and Route v1.5.1:

Issue
Description

AR-8044

If tracing is turned on, adding an attachment removes the destination from the web client.

AR-10776

Timestamp information for use of the Scan button on devices is unavailable.

AR-10807

Some jobs which are missing a cover sheet fail and are automatically routed to the Database connector.

AR-10850

When sending a message from Web Apps, the system improperly requires an email name.

AR-10931

Changes to the Search base value for LDAP settings are not sticking.

AR-11119

The DM Extension for Open Text Document Management does not properly install on a DM client.

AR-11126

For an inbound fax routed via DID number, users cannot receive the fax as a PDF with the OMNotification-inbound template in the email body.

AR-11138

The ability to display a thumbnail on the cover page needs to be supported by the current release.

AR-11163

When converting a document to .txt, the text is improperly broken into two lines instead of one.

AR-11199

For an installation that involves a new server and an upgraded database, the existing licenses become invalid for the new machine.

AR-11221

The SSL/TLS v1.2 Protocol needs to be supported by the current release.

AR-11225

Support for the SSL/TLS v1.2 Protocol is required for integration with NetDocuments.

AR-11293

Documents fail to properly route to Open Text DM when using a customized profile.

AR-11313

When using a custom notification template in association with a specific device button, the property metadata is not correctly applied to the notification.

AR-11327

The Telco Connector needs to be updated for the current release.

AR-11333

The Bursting Connector does not retain each job's barcode information when the barcode cover sheet is removed and there are at least two routing sheets in use.

AR-11575

For an installation that involves a new server and an existing database, the Server Configuration Wizard does not complete its process, with error messages.

AR-11751

A Disaster Recovery License Tool is required for the current release.

CR-35210

Resolution "Tab Res75X75" displays for HP CR.  Resolution "Tab 75DPI" should appear instead.

CR-36260

While an HP CR job in progress displays "Processing message," users are allowed to select Scan more pages /Done buttons on the keyboard. While the HP CR job is processing, users should not be able to select the Scan more pages /Done buttons via the keyboard.

CR-5144

On the device control panel, if you press the help “?” button multiple times, multiple help screens appear, each loading over the prior help screen. You need to manually press Done on each screen to dismiss them all.  In this situation, only one Help screen should appear.

CR-5157

The Start button moves off-screen when the user browses to a sub-folder with a lengthy name. The Start button should not move off-screen, even when the sub-folder name is lengthy. The cut off occurs from the 70th character onward.

 


Limitations

The following limitations exist in HP Capture and Route v1.5.1:

Issue
Description

AR-12010

Users cannot Save a Distribution in Web Apps when using a UNC path name in the Name field for a Virtual Folder configured as a Network Folder in the Administrator. As a workaround, use a short descriptive name without any special characters in the Name field.

CR-5117

A device user remains signed-in indefinitely when the HP CR Add Pages pop-up screen is active. In addition to this happening during the automated process, this occurs during a manual process as well.  A 60-second Inactivity Timeout does not change this behavior. Instead, you need to press Done or Cancel to continue. Otherwise, it  will hang indefinitely.

 


Release Notes

For details on all recent features, enhancements, resolved issues, and known issues, consult the HP Capture and Route (HP CR) v1.5.0 Release Notes.

 

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